Privacy Policy

Who we are

THE TRADE AID is a sole proprietorship owned by Kaustubh Narvankar, based in Navi Mumbai, Maharashtra, India. You can reach us at kaustubhnarvankar@gmail.com.

Information we collect

We may collect the following information:

• Your name, phone number and email address, when you contact us by WhatsApp or email, or in the course of a client relationship.
• For clients, account and transaction information needed to manage the account and to issue cycle statements and other updates.
• The contents of messages you send us, so that we can reply.

This website does not use analytics, advertising cookies, or a contact form. It may load a typeface hosted with the site itself and does not set cookies for tracking.

How we use this information

Contact information is used only to:

• Send account updates, cycle statements and related correspondence about your account.
• Respond to enquiries you send us.
• Manage the client relationship, where one exists.

We do not use your contact data for marketing lists, and we do not sell it.

Sharing

We do not sell or share your contact data with third parties, except where required by law, or where a service is necessary to deliver a message you have requested — for example, when a message is sent through WhatsApp or email. Messages sent through WhatsApp are also subject to WhatsApp’s terms and privacy policy.

Retention

We keep client and correspondence records for as long as needed to manage the account, issue statements, and meet any legal or record-keeping obligations. You may ask us to update or correct your contact details at any time.

Questions

If you have a question about this policy or about information we hold, please write to kaustubhnarvankar@gmail.com.